Products purchased from www.dervisogluzeytin.com can be exchanged / returned within (7) days from the date of delivery. The return of a product generally depends on the following conditions:

You may return the products you have purchased without destroying, using and without impairing the resalability of the product, within a period of seven (7) days from the date of delivery, stating the reason.

Used, unpacked, vandalised, etc. products in such a form cannot be returned.

In cases where it is not possible to issue a return invoice with a return invoice to be issued on behalf of our company, the product to be returned must be returned together with the original invoice and delivery note of the product or with the cash register / cargo receipt. In cases where the return invoice or the original invoice and delivery note or cash register / cargo receipt cannot be obtained, the VAT etc. financial obligations arising therefrom are deducted from the price to be returned.

In cases where any writing, opening, deterioration, breakage, destruction, destruction, tearing, use, etc. is detected in the product and its packaging and if the product cannot be returned in the state in which it was delivered to the customer, the product will not be returned and the price will not be refunded.

For shipments made in accordance with the return conditions, the cost of transport will be paid by the customer.

Returned products must be sent back with the company used in delivery.

In the return of products with errors in printing, missing, excess or misprinted products, the shipping fee belongs to www.dervisogluzeytin.com on arrival and departure.

In case of changes caused by incorrect dispatch of the order, the shipping fee belongs to www.dervisogluzeytin.com as arrival and departure.

In the changes caused by the incorrect creation of the order, the shipping fee belongs to the customer, as the error belongs to the customer, the shipping fee belongs to the customer, including arrival and departure.

CANCELLATION CONDITIONS

For the cancellation of your purchase made with a credit card, you must contact our customer representatives on the same day 0536 797 22 01 or send an e-mail to info@dervisogluzeytin.com on this subject.

To cancel one or more products in your order, please inform us using the above information.

If the products in your order are not available, the customer will be informed. If the customer requests, substitute products will be sent, a partial refund will be made or the order will be cancelled completely.

In the refund of credit card amounts, the cancellation process is carried out immediately upon request. The time for the transaction to be reflected in your account may vary according to the banks.

For the cancellation of your shopping made with a credit card, you must call our company on the same day 0536 797 22 01 or send an e-mail to info@dervisogluzeytin.com on this subject.

To cancel one or more products in your order, please inform us using the information above.

In cases where the products in your order cannot be supplied, the customer is informed. If the customer requests, substitute products are sent instead, a partial refund is made or the order is cancelled completely.

In the refund of credit card amounts, the cancellation process is carried out immediately upon request. The time for the transaction to be reflected in your account may vary according to the banks. Cancellation conditions apply in cases where the above written items are / cannot be fulfilled.